Billing & Plans

Billing & Plans is the single place to manage your DayZero subscription, payment method, add-on modules, and AI usage. It shows your current plan tier (and firm tier for advisory accounts), trial status, and a monthly cost breakdown, and it processes payments through Stripe Checkout and the Stripe Customer Portal. Enabling or disabling an add-on always shows a prorated preview before you confirm. It lives in the /settings shell for both solo and advisory accounts.

Key capabilities

• Plan & status hero with current tier, billing status, monthly total, and next-billing date
• Plan tiers: Free, Self-Directed, Fully Managed, Advisory Firm Client, Grandfathered
• Firm tiers for advisory accounts: Starter, Professional, Enterprise
• Seven add-on modules with per-module monthly pricing
• Add/Manage Payment Method via Stripe Checkout and the Stripe Customer Portal
• Prorated charge preview before enabling an add-on; access-until-period-end on removal
• Trial badge showing days remaining during a free trial
• Cost breakdown of base plan plus each active add-on
• AI Usage panel: requests used vs. limit, tokens, estimated cost, active users, 40-day trend, top users
• Firm-wide vs. this-business AI usage toggle for advisory accounts
• Grandfathered accounts: included add-ons shown, with optional transfer to a paid plan

How it works

Plan and add-on changes are priced and processed through Stripe; access reflects the resulting subscription.

flowchart TD
  page["Settings > Billing"] --> plan["Plan + status"]
  page --> addons["Add-on marketplace"]
  addons --> preview["Prorated preview"]
  preview --> confirm{"Confirm?"}
  confirm -->|"Add"| charge["Stripe: prorated charge"]
  confirm -->|"Remove"| periodEnd["Access until period end"]
  plan --> stripe["Stripe Checkout / Customer Portal"]

How to use it

1. Open Settings > Billing to see your plan, status, and monthly total.
2. Click Add Payment Method (Stripe Checkout) or Manage Payment Method (Customer Portal) if you already have a subscription.
3. In Add-Ons, toggle a module — a prorated preview appears before you confirm.
4. Confirm to Enable & Charge (prorated today) or Disable Add-On (access continues until period end).
5. Review AI Usage for requests remaining, tokens, estimated cost, and the daily trend.
6. Advisory accounts: toggle Firm-wide / This business to scope AI usage stats.

Pro tips

• The free trial includes all add-ons — evaluate everything, then keep only what you need before it ends.
• Disabling an add-on removes feature access but does not delete your data, and you can re-enable anytime.
• Removing an add-on isn't refunded — access simply runs to the end of the current billing period.
• You need a payment method on file to toggle add-ons; without a subscription, the toggles are disabled.
• Demo businesses can't manage billing — switch to a real business (or Contact Sales) to subscribe.

In-depth guide

Plan tiers

Firm tiers (advisory accounts)

Advisory firms have a graduated firm tier that bundles add-ons and sets an AI quota per client business per month:

Add-on modules

Proration behavior

• Enabling: shows the prorated charge for the remainder of the current period plus the new monthly rate, then charges immediately on confirmation.
• Disabling: keeps access until the end of the period, with no refund for the unused time.
• Live previews: previews are calculated live; if one can't be computed, the confirm dialog surfaces the error rather than a misleading $0.

AI usage

The AI Usage panel reports:

• Requests used against your monthly limit (or "Unlimited" for managed plans and during trials).
• Total tokens, estimated cost, and unique active users.
• A 40-day daily usage trend plus top users.
• Scope toggle: advisory accounts can switch between firm-wide and single-business views.
• Progress bar: turns amber at 80% and red at 95% of the limit.

Grandfathered accounts

• No payment required: grandfathered accounts display their included add-ons and need no payment method.
• Optional transfer: they can move to a paid plan (Self-Directed or Fully Managed) via Stripe Checkout; grandfathered access remains active until the new subscription is confirmed.
• New modules: those introduced later are not automatically included and require a paid upgrade.

Audit & gating

• Gating: feature access is gated by the active plan and add-ons; attempting a gated action triggers an upgrade prompt (add-on gates surface as a billing-locked notification).
• Changes: subscription changes flow through Stripe and are reflected in the plan hero and cost breakdown.

Edge cases

• Demo businesses see a billing notice and a Contact Sales button instead of subscription controls.
• Without a Stripe subscription, add-on toggles are disabled and a hint explains why.
• The cost breakdown only appears once you have a monthly total and at least one active add-on.